Lumen
Support
I have paid, but I
don't have my license.
Your license is automatically sent to you through email
after you have finished paying. Please check you junk mail
folder for an email from "owner@fieryferret.com." If you
still cannot find your license, send an email to
support@fieryferret.com to have us send it to you again.
Why can't I see the
puzzles I have submitted on another
computer?
When you submit a puzzle, the puzzle is cached on your
computer so you can see it immediately. Your puzzle will
not show up online (and on other computers) until Fiery
Ferret has reviewed and approved your puzzle.
I have trouble
distinguishing between the colors in the
game.
For those of us who can not easily see what color a part
is, you can see the color of each part written out in text.
To do this, select "Show Color Hints" from the Help menu.
How do I uninstall
Lumen?
To uninstall Lumen, delete Lumen.app. You may also want to
remove the support files. On OS X these files are located
at /Users/Username/Library/Application
Support/Lumen/.